Key Principles Neutral, modern décor that appeals to all guests Durable furniture that withstands turnover Warm lighting to create comfort Clear layout with no clutter Superhost Checklist Fresh linens & pillows Labeled storage areas Fully stocked kitchen essentials Smart TV with streaming High-speed WiFi (minimum 200 Mbps) 2. The Art of First Impressions Your first impression begins before the guest arrives. Pre‑Arrival Essentials Automated welcome message Clear check-in inst